vacancies-baner

Customer support manager

Junior Level
Hybrid
time-iconFull time
language-icon
EN - Upper Intermediate

A brilliant start and rapid development of a career in logistics. Even without work experience. Work in an international team. Improve your spoken English, and hone your ability to find creative and efficient ways to solve different situations!

Requirements:

  • Knowledge of English at the level of Upper-Intermediate;
  • Analytical and flexible thinking;
  • Stress tolerance and ability to multitask;
  • Attention to detail;
  • Desire to work and develop in the field of logistics.

Responsibilities:

  • Control over the process of cargo transportation;
  • Communication by phone with brokers and drivers;
  • Providing timely feedback to customers;
  • Resolution of various situations during cargo transportation;
  • Handling emails and receiving incoming calls;
  • Working with CRM system;
  • Processing and control of accompanying documentation.

The company offers:

  • Working hours: from 15:00 to 01:00 (Monday-Friday);
  • Cozy and modern office;
  • Income in foreign currency;
  • Free education at the Corporate University;
  • English lessons with native speakers;
  • American standards for the organization of the workflow;
  • Opportunity for professional and personal development;
  • Friendly and inspiring atmosphere in the team.

Our client is a company that provides transportation logistics services in Europe and the United States. The company is interested in high-quality training and development of its teams. To this end, they engage specialists who can make the process of learning languages and various training courses diverse and effective.